newpkl's Privacy Policy

01 Introduction

newpkl (newpkl.app) is an online Sports Betting and gaming platform built specifically for users in Bangladesh. We understand how valuable your personal information is. This Privacy Policy This document clearly explains what information we collect, why we collect it, and how we keep it secure.

By accessing the platform or creating an account, you agree to this Privacy Policy-you are agreeing to. We always want you to feel safe and comfortable using our services. If anything is unclear, please reach out to our support team directly.

02 What Information We Collect

newpklWe collect certain information to provide services on . We only ask for what's necessary — collecting data beyond that goes against our policy.

Information you provide at registration is collected directly from you. Additionally, certain technical data is collected automatically when you use the platform, primarily to support site security and performance.

03 How Your Data Is Used

newpkl Your data is used only for specific purposes. We never sell your information to third parties for commercial gain.

• Creating and managing your account and ensuring its security.
• Processing deposits, withdrawals, and transactions.
• KYC verification and age confirmation.
• Detecting and preventing fraudulent activity.
• Providing customer support and resolving issues.
• Sending relevant promotions and bonus offers (with your consent).
• Enhancing the platform experience and developing new features.
• Complying with legal obligations.

04 How Long We Retain Your Data

newpkl Your information is only kept for as long as it is needed. Once it is no longer required, it is securely deleted.

• Active Account: All data is retained for as long as your account remains active.
• Closed Account: After account closure, data may be retained for up to 5 years as required by law.
• Financial Transactions: Transaction records are retained for up to 7 years in accordance with banking regulations.
• Log Files: Technical logs are retained for a maximum of 90 days.
• Marketing Data: Withdrawing consent removes you from marketing lists immediately.

After a set period, data is automatically deleted or anonymized so you can no longer be identified.

05 Sharing with Third Parties

newpkl Your personal data is never sold. However, limited information may be shared in certain specific circumstances:

• Payment Processors: bKash, Nagad, Rocket — only the information needed to complete transactions.
• KYC Partner: Licensed verification providers for identity verification.
• Law Enforcement: By court order or legal obligation.
• Audit & Compliance: In investigations by licensing authorities.

06 Cookies & Tracking

newpkl This website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Login sessions and security tokens — the site cannot function properly without these.
• Performance Cookies: Anonymous statistics to help us understand which parts of the site are used most.
• Functional Cookies: Remembering language preferences and dark mode settings.
• Marketing Cookies: Used only with your explicit consent.

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may limit some features of the platform.

07 Your Rights

newpkl-as a user, you have certain important rights over your own information. We fully respect these rights.

• Right to Know: You can request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your information be deleted.
• Portability: You may request your data in a machine-readable format.
• Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Withdrawal of Consent: You may opt out of marketing communications at any time.

To exercise any of your rights, please support@newpkl.appEmail us at . We are obligated to respond within 30 days.

08 Children's Privacy

newpkl Strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor has registered by mistake and we become aware of it, the account will be closed immediately and all associated data deleted. If a parent or guardian suspects their child is using this platform, please contact us right away.

09 Policy Updates

Due to business changes, new service launches, or legal requirements newpkl This Privacy Policy may be updated. You will be notified depending on the nature of the changes.

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• For significant changes, a notification will be sent to your registered email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

10 Contact

For any privacy-related questions, concerns, or requests, please get in touch with us. We are always here to help.

• Email: support@newpkl.app
• Live Chat: Log in to the platform and chat with us anytime.
• Response Time: Usually within 24–48 hours.

For more information, visit our Terms & Conditions and Responsible Gaming Visit the page.